This Privacy Policy explains how Perlora Tours ("we", "us") collects, uses and protects the information you share with us. By using our website or submitting an enquiry, you agree to this policy.
Information we collect
When you contact us or submit a tour request, we collect the details you provide — typically your name, email address, phone or WhatsApp number, country, travel dates, party size and any preferences or special requests. We may also collect basic, anonymous analytics about how our website is used.
How we use your information
- To respond to your enquiry and answer your questions;
- To design your itinerary and prepare a quote;
- To arrange your trip with our trusted local partners;
- To keep in touch about your journey before, during and after travel.
Sharing your information
We share your details only with the partners needed to deliver your trip — for example hotels, guides and transport providers — and only to the extent required to arrange your services. We never sell your personal information to third parties.
Cookies & analytics
Our website may use cookies and privacy-friendly analytics to understand how visitors use the site and to improve it. You can control cookies through your browser settings.
Data retention
We keep your information only as long as necessary to assist you and to meet our legal and accounting obligations, after which it is securely deleted.
Your rights
You may ask us to access, correct or delete the personal information we hold about you at any time. Simply contact us using the details on our Contact page.
Contact
For any privacy questions or requests, please reach us via the Contact page.